Terms and Conditions for SkyProvider.com
Effective Date: 10/03/2025
Welcome to SkyProvider.com! These Terms and Conditions ("Terms") govern your use of our platform, services, and website (the "Site") for booking various services including but not limited to electrical, doctor, cleaning, plumbing, beauty & salon, repair & maintenance, painting & renovation, and more ("Services"). By accessing or using our platform, you agree to be bound by these Terms.
1. General Use
1.1 Eligibility: You must be at least 18 years old or have legal parental or guardian consent to use this platform. By using SkyProvider.com, you represent and warrant that you meet these requirements.
1.2 Account Creation: To access certain features of the platform, you may need to create an account. You agree to provide accurate, current, and complete information when registering and to keep your account information up to date.
1.3 Account Security: You are responsible for maintaining the confidentiality of your account login details. You agree to notify us immediately if you suspect any unauthorized use of your account.
2. Services
2.1 Service Providers: SkyProvider.com connects you with independent service providers ("Providers") offering various services near you. We do not provide the services directly and act only as an intermediary platform.
2.2 Service Listings: We strive to ensure that all service listings on SkyProvider.com are accurate and up to date, but we do not guarantee the availability, quality, or timeliness of the services. Service availability may vary depending on location, provider, and scheduling.
2.3 Booking and Payment: Once you select a service provider and book a service, you agree to pay the applicable fees as outlined by the provider on the platform. All payments will be processed through the payment system integrated into our platform.
2.4 Cancellations and Refunds: Cancellation policies and refund procedures are determined by the service provider and may vary. Please review the provider's terms before booking. In case of disputes or issues, please contact the provider directly or reach out to our support team.
3. User Responsibilities
3.1 Compliance: You agree to use SkyProvider.com in compliance with all applicable local, state, and national laws and regulations.
3.2 Prohibited Activities: You agree not to engage in any illegal or harmful activities when using the platform. This includes, but is not limited to, fraud, harassment, or interference with other users’ access to the platform.
3.3 Reviews and Ratings: You may have the option to leave reviews or ratings for service providers. You agree to provide honest and respectful feedback based on your experience, and not to post any false or defamatory information.
4. Service Providers' Responsibilities
4.1 Service Quality: Service providers are responsible for performing services in a professional and timely manner. They are also responsible for ensuring that their staff is adequately trained and qualified.
4.2 Liability: SkyProvider.com is not responsible for the actions, omissions, or performance of the service providers. Any issues that arise during or after the service should be addressed directly with the provider.
5. Payment Terms
5.1 Pricing: Prices for services are set by the individual service providers and are listed on the platform. SkyProvider.com may charge a service fee for booking through our platform, which will be clearly outlined during the booking process.
5.2 Payment Processing: All payments for services are processed through our secure payment system. You agree to pay all fees and charges incurred by your account based on the prices listed by the service provider.
5.3 Taxes: You are responsible for any taxes, fees, or other charges that may apply to your booking, including but not limited to VAT or service charges.
6. Privacy and Data Protection
6.1 Privacy Policy: Your use of SkyProvider.com is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy carefully.
6.2 Data Use: By using the platform, you consent to the collection and processing of your personal data as described in our Privacy Policy.
7. Limitation of Liability
7.1 No Warranty: SkyProvider.com is provided "as is," and we make no representations or warranties regarding the platform’s availability, reliability, or suitability. We are not liable for any errors or interruptions that may occur.
7.2 Limitation of Liability: SkyProvider.com’s liability for any damages, losses, or claims arising from your use of the platform or services is limited to the amount you paid for the specific service in question.
8. Termination
8.1 Termination by You: You may deactivate or delete your account at any time by following the instructions in your account settings.
8.2 Termination by Us: SkyProvider.com reserves the right to suspend or terminate your account if you violate these Terms or engage in any fraudulent, illegal, or harmful activity on the platform.
9. Indemnification
You agree to indemnify and hold harmless SkyProvider.com, its affiliates, and service providers from any claims, damages, liabilities, and expenses arising from your use of the platform, including but not limited to any violations of these Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
11. Changes to Terms
SkyProvider.com reserves the right to modify or update these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. By continuing to use the platform, you agree to be bound by the revised Terms.
12. Contact Us
If you have any questions or concerns about these Terms or the services offered through SkyProvider.com, please contact us at:
Email: info@skyprovider.com
Phone: +971-545718292
Address: Al Jaddaf Tengo-07 dubai